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Article #266 Installation Instructions for Solid Route Accounting - Enterprise Edition

Backup Before you Begin!

It is sound business and computing practice to perform a FULL backup prior to beginning any installation or upgrade procedure.

  1. syncronize all mobile units to ensure that all transaction information has been submitted to the Solid Route Accounting™ system.
  2. Exit from the Solid Business Central™ and Solid MultiConnect™ programs from all workstations.
  3. At the Server, enter the Solid Business Central program and select menu path [System / Backup / Full] and proceed with the on screen instructions.

Installation Procedures

Solid Route Accounting - Enterprise Edition is available for downloading from the Solid Innovation website. A DSL or Cable high speed Internet connection is recommended for downloading. If you do not have an Internet connection or are using a Dialup Internet service, please contact Solid Client Services for assistance.

  1. syncronize all mobile units to ensure that all transaction information has been submitted to the Solid Route Accounting™ system.
  2. Exit from Solid Business Central and Solid MultiConnect at all workstations.
  3. Please email a Solid Product Specialist to obtain a software download link. Click on the [Download] link. Select [Save] and store the installer to a hard drive location on your computer (e.g. C:\Si\). Locate and double-click on the SolidRouteAccountingxx-EE-xxxxxx.exe file to begin the installation wizard (where xx is the version information).
  4. Follow the prompts on the screen clicking the [Next] button to continue.
  5. When presented with the program license agreement, read through it and if you agree to the terms, click on [I Agree] then click [Next] to continue.
  6. When presented with the 'Select Installation Folder', enter the appropriate drive and folder location to install the program to (default C:\Si). Click on the [Browse...] button if it is necessary to change the installation folder then click on [Next] to continue.
  7. Click on [Next] to confirm and begin the installation process.
  8. Once all updated program files have been installed, you will be prompted to enter your software product key. Enter your software product key as supplied with your original purchase, then click on [Next].

    NOTE: if you are upgrading from Solid Route Accounting 9, the system should recall your software product key. If you are upgrading from Solid Route Accounting 2007 or earlier, please contact the Solid Client Services team for assistance.

  9. Once activation has completed and the “Done” message displays, click on [Close].
  10. When the installation is complete, the ‘Installation Complete’ window should pop up. Here you should click [Close].
  11. Start Solid Route Accounting (i.e. Solid Business Central). This will finalize the installation and run the upgrade procedures. If the system automatically prompts you with 'System / Upgrade must run now! Okay (Y/N)?' Press 'Y' to continue.

    1. Select 'Inventory' and answer 'Y' to continue.
    2. Select 'Customer' and answer 'Y' to continue.
    3. Select 'Supplier' and answer 'Y' to continue.
    4. Select 'System' and answer 'Y' to continue.
    5. Select 'Bill & Order' and answer 'Y' to continue.

      NOTE: This can be a lengthy upgrade procedure and should NOT be interrupted. When completed, the program will return to the 'Upgrade' options.

    6. Once all upgrade steps have been successfully completed, press [Escape] to return to the Solid Business Central program.

    NOTE: If you are not automatically prompted to run the [System / Upgrade] procedures, then upgrades to your database files are NOT required. However, you may optionally run these procedures if so desired.

  12. Exit from Solid Route Accounting™ (i.e. Solid Business Central).
  13. Start Solid MultiConnect™ and allow the secondary installation procedures to complete.
  14. Once the Solid MultiConnect™ connections screen has appeared sync all mobile handheld computers to upgrade Solid Sales Pro™.


For information on licensing or assistance with the Installation / Upgrade procedures, please do not hesitate to contact our Solid Client Services team at 1-888-667-3769 then press 1 (within North America), email a Solid Product Specialist or fax us at +1 (639) 631-2025.

NOTE: You must have a paid up support agreement to receive assistance.

Last modified on 25 Jun 2021

Additional Info

  • Software Components: Solid Business Central, Solid Fusion, Solid MultiConnect
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