Warranty Details
Software Warranty
Where a problem that causes data corruption, prevents operation, or creates an untenable situation occurs on approved equipment in good condition, upgrades are provided. Upgrades are automatically made available as both a hosted and downloadable product.
Hardware Warranty
Solid is proud to represent products from reliable manufacturers. Each product and manufacturer has been selected for providing quality products that they stand behind.
All warranties are provided and supported by the product's respective manufacturer. As warranties vary, please consult your product documentation and our store description for details. In general, all items are guaranteed under warranty to perform as described.
Use the information below to initiate your warranty service:
| Manufacturer | DOA Period * | Manufacturer's Warranty Terms | Warranty Service |
|---|---|---|---|
| Datamax-O'Neil Portable Printers | 30 days | All printers, including printhead, 1-year warranty |
sps.honeywell.com (800) 782-4263 |
| Woosim Systems Inc. | 30 days |
1 year |
woosimsystems.com (886) 801-1919 |
| Zebra | 30 days | Mobile Computers: 1-year standard warranty Mobile Printers: 1-year standard warranty |
www.zebra.com (800) 653-5350 (877) 275-9327 |
* DOA Period is from the Solid-Innovation.com Invoice date unless otherwise specified.