For: Solid Route Accounting™ - Parts Management Edition only
Specialized technical assistance, recovery of files, or technical support on older systems. Sometimes, a problem hits, and you need very specialized assistance. Before purchasing, please call or email for a quick assessment. While we cannot guarantee recovery to your specifications, we will do our best, and hopefully, recovery will work.
There are a few limitations:
- While we will do our best to help you recover from whatever disaster if it does not work or there are errors. As a result, there are no refunds. Remember, your best defence is regular, daily backups.
- One call - This support plan allows you to submit questions for 1 subject in 1 call to a maximum call duration of 1 hour. For example, if you are having trouble with a particular issue, that is the complete call. If more time is needed, then you may purchase additional support tickets.
- Upgrades to your business system are not covered.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.