Answer: This situation can arise if an Aged or Aged Detail report has been backdated before the date that those transactions were marked as 'Paid'. Due to the accounting accuracy of Solid Route Accounting™ business systems, preserving a customer's payment history in this way enables a company to review a customer's Ageing to view their payment history. For information on what invoices are currently outstanding for a customer record, we recommend either the Aged Detail report or printing the customer's Statement. Both will print not only the outstanding invoice numbers and their totals, but also the transaction creation date, which will make their payment history apparent.
Article #114 Paid Invoices are Listed and Showing on the Aged Detail Report
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