Case Study

How Matrix Foods Saved 40 Hours a Week and Eliminated Manual Data Entry

A 14-year partnership that transformed a dairy & ice cream distributor from paper-heavy chaos to streamlined, automated operations.

Food Distribution — Dairy, Ice Cream, Bakery
Client since 2010
40hrs/week

Office labor saved

2x

Office productivity gained

3days

From sign-up to fully live

14+years

Trusted partnership

"The labor saved was unreal. If we didn't have this system, it would more than double our labor in the office."

Mike — Matrix Foods
The Challenge

100+ Sales a Day, All Rekeyed by Hand

Before Solid, Mike was running the entire back office alone. Drivers would return from their routes with stacks of paper invoices, and every single sale had to be manually re-entered into QuickBooks.

With 100+ transactions hitting the office each day, the workload was unsustainable. Invoices were rigid — once printed, nothing could be changed. Errors piled up, payments slowed down, and Mike had zero time to focus on growing the business.

"I was doing all the office work myself and I didn't have time. I needed something that ran by itself."

Before Solid Route Accounting™

  • Manual rekeying of every sale into QuickBooks

  • Rigid invoices — no changes after printing

  • Errors compounding across 100+ daily transactions

  • All office work on one person's shoulders

  • No time for business growth or strategy

The Solution

Up and Running in Three Days

After a single phone call, Solid's team had Matrix Foods fully operational — from driver handhelds to QuickBooks integration — in just 72 hours.

Automatic sync from route to QuickBooks — zero rekeying

Real-time invoicing at the store level by drivers

10-minute driver onboarding on new devices

Instant email & paper invoices at time of delivery

Faster statement cycles and quicker payments

Flexible platform adapted to Matrix's unique workflows

"If you can operate a phone, you can operate Solid Sales Pro™."

Mike — On driver onboarding
The Journey

From Paper to Powerhouse

Before Solid

Manual Chaos

Mike was single-handedly rekeying 100+ sales per day from paper into QuickBooks. Invoices couldn't be modified after printing, errors compounded, and the office was buried in paperwork.

2010

Solid Route Accounting™ Goes Live

After a single phone call, Matrix was up and running in just three days. Drivers began invoicing at store level, and every sale synced automatically back to QuickBooks.

2022

Solid Order Entry™ Adopted

Customers began placing orders directly through the mobile app — reducing order errors and shifting accountability. Every customer who adopted it stayed with it.

Today

A Business Transformed

With 40 hours per week reclaimed, Mike focuses on growth, transportation, and sales instead of paperwork. The team can't imagine working without Solid.

The Results

More Time for Growth, Zero Paperwork

With Solid handling invoicing, data entry, and statement generation automatically, Mike reclaimed 40 hours per week of office labor — time now spent on sales, transportation logistics, and business development.

Customers receive invoices at the moment of delivery — both paper and email — and statements go out on time, every time. The result? Faster payments and happier customers .

New drivers are trained on the system in 10 minutes . The platform is so intuitive that the same drivers who once resisted it now can't work without it.

After Solid Route Accounting™

  • 40 hours of office labor eliminated every week

  • Invoices generated & synced automatically at store level

  • Statements delivered on time — payments collected faster

  • New drivers fully trained in 10 minutes

  • Mike freed up to focus on sales & business growth

"If Solid Sales Pro™ goes down, we're dead in the water. I couldn't recommend them more."

Mike — 14-year client
  • 24/7 Support

    Problems are fixed the same day — not in two weeks. Solid's team is always a call away.

  • Endlessly Flexible

    "It would do pretty well anything I wanted. And if it doesn't, they'll work on implementing it."

  • Human-First Approach

    Mike chose Solid over the big dairy systems because of one phone call. The connection was instant.

Ready to Save 40 Hours a Week?

Join Matrix Foods and hundreds of distributors who transformed their operations with Solid Route Accounting™.