Solid Know-How™
Article #337 Running Solid Sales Pro on iOS 16
With the release of iOS 16 and iPadOS 16, Apple is making some changes to prevent users from inadvertently installing potentially harmful software ...
Article #331 iPhone (2020) Wi-Fi Printing Compatibility
For clients considering using newer iPhones (i.e. iPhone 11 and more recent), we have confirmed that Wi-Fi printing does not work under all circums...
Article #289 How to Check Your Operating System Version?
You can find your device's operating system version number in your Settings app. You will get notifications when updates are available for you. You...
Article #283 My Motorola MC40 does not Connect to Wireless Network
When trying to connect the Motorola MC40 to your wireless network, the status message toggles between "Connecting" and "Disconnected". The reason f...
Article #249 How to Extend Your Mobile Device's Battery Life?
Have you noticed that you cannot complete a day's work because the battery of your mobile has been depleted?
Many new modern devices, such as mobil...
Article #219 How to Replace the Batteries in a Handheld Computer?
Answer: There's no question that handheld computers make short work of tedious tasks, however as time progresses, the batteries within them start t...
Article #126 How Long do the Batteries Last in the Mobiles and Printers?
Answer: Although many variables are involved in answering this question with any degree of certainty, handheld computers and printers that operate ...
Article #113 I Want to Upgrade my Hardware. Do I Need to Buy All New Mobiles at Once?
Answer: Hardware upgrades with Solid Route Accounting™ do not need to be a fleet-wide purchase. One of Solid Route Accounting™'s business systems' ...
Article #55 Rechargeable Battery Cycle Life and Aging
The Solid Technical Support team is often being approached with reports of mobile handheld devices periodically shutting down, rebooting themselves...
Article #43 Datamax-O'Neil 4t Printer Won't Print via Bluetooth
Answer: The wireless Bluetooth technology included in Datamax-O'Neil printers, such as the Datamax-O'Neil 4t 4" thermal slip printer, has increased...
Article #34 Solid Route Accounting Hardware Specifications/Recommendations
Server/Administrative System:
Intel® Core™ i3 processor or better.
Microsoft Windows® 10/11, Windows Server® 2012/2016/2019 with all recommended u...