Article #331 iPhone (2020) Compatibility for Wi-Fi Printing

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For clients considering using newer iPhones (i.e. iPhone 11 and more recent), we have confirmed that Wi-Fi printing does not work under all circums...

Article #289 How to Check Your Operating System Version?

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You can find your device's operating system version number in your Settings app. You will get notifications when updates are available for you. You...

Article #283 My Motorola MC40 does not Connect to Wireless Network

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When trying to connect the Motorola MC40 to your wireless network, the status message toggles between "Connecting" and "Disconnected". The reason f...

Article #249 How to Extend Your Mobile Device's Battery Life?

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Have you noticed that you cannot complete a day's work because the battery of your mobile has been depleted? Many new modern devices, such as mobil...

Article #219 How to Replace the Batteries in a Handheld Computer?

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Answer: There's no question that handheld computers make short work of tedious tasks, however as time progresses, the batteries within them start t...

Article #126 How Long do the Batteries Last in the Mobiles and Printers?

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Answer: Although many variables are involved in answering this question with any degree of certainty, handheld computers and printers that operate ...

Article #113 I Want to Upgrade my Hardware. Do I Need to Buy All New Mobiles at Once?

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Answer: Hardware upgrades with Solid Route Accounting™ do not need to be a fleet-wide purchase. One of Solid Route Accounting™'s business systems' ...

Article #55 Rechargeable Battery Cycle Life and Aging

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The Solid Technical Support team is often being approached with reports of mobile handheld devices periodically shutting down, rebooting themselves...

Article #43 Datamax-O'Neil 4t Printer Won't Print via Bluetooth

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Answer: The wireless Bluetooth technology included in Datamax-O'Neil printers, such as the Datamax-O'Neil 4t 4" thermal slip printer, has increased...

Article #34 Solid Route Accounting Hardware Specifications/Recommendations

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Server/Administrative System: Intel® Core™ i3 processor or better. Microsoft Windows® 10, Windows Server® 2012/2016/2019 with all recommended upda...