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Answer: The transaction numbers used in Solid Route Accounting have been thoughtfully designed to at a glance relate important information about the transaction it belongs to. For this reason, it is important that the entire transaction number is shown to…
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Answer: All Solid Route Accounting business systems are designed to maintain information integrity. The transaction number sequence is an important aspect of that integrity as it creates a reliable audit trail. Although transaction numbers can not be manually entered, if…
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Answer: Inventory records are typically the largest database that a company needs to maintain. To speed up the sync process, only changes in quantity levels are regularly shared through Solid MultiConnect to speed up the sync process. This simple sync…
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Answer: The Close Cash Out Report generated from within Solid Sales Pro is intended to report on all invoices and Received On Accounts (ROA) created at the end of a work period. Finalized transactions are taken off of Solid Sales…
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Answer: If a mobile unit record has been enabled for price editing, the route sales person can edit an item's prices at time of sale, within Solid Sales Pro, when adding items to the invoice. The item's pricing will be…
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Description: When adding inventory to an invoice by way of barcode scanning, if the barcode number scanned does not match that of any barcode in Solid Sales Pro's inventory list, the message, "Matching Barcode Does Not Exist", will display on…
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Description: When entering Solid Sales Pro™ on the handheld computer, an error message displays informing the route sales person, "Error 18: Table not found or invalid. By using the [OK] button to continue, an 'About Satellite Forms' screen will display…

Article #282 How to Create Customer Route Groups

Published in Cloud Edition
Friday, 09 October 2015 04:12
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For mobile sales, it is usually desirable to separate your customer records into Customer Route Groups (CRG). This allows the upload of customers specific to that mobile route. To do this, Solid Route Accounting™ requires that your customers be assigned…
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Description: When opening a Solid Route Accounting software component, the message displays, “Demonstration access rights have expired. Contact Solid Innovation for new access rights.” Resolution: This message typically indicates that the license key that allows Solid Route Accounting to operate…
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Answer: The first time that Solid Route Accounting's main software component is run every month, the date will need to be confirmed by answering 'Yes' to the question, "Is Today (day/month/year)?" By accepting this date, Solid Route Accounting's month end…

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