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Answer: Janam XP handheld computers have proven to be a fast and reliable solution for distribution businesses. On very rare occasion though, as with all software and hardware, problems can occur that may cause the handheld computer to be unresponsive,…
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To calculate Interest on your Customer Statements requires that you first enter the A/R Interest calculation information in your Company Configuration: Select menu path [System / Configure / Company / Settings] Enter values for: A/R Interest Rate – enter annual…
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Introduction Customer Route Sheets with Sales History allows route sales staff to receive summarized historical sales data to allow them the make informed sales decisions based on customer historical information. It also allows them to monitor spoilage rates on perishable…

Article #58 Can a Pick List be Reprinted?

Published in Enterprise Edition
Saturday, 10 October 2015 23:20
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Answer: Once a customer order has been included on a Pick List, as printed from Solid Business Central, that order is flagged as being picked, and for that reason will not be included on any future Pick List. Because Pick…
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Description: Inside Solid Sales Pro, when trying to print anything to the printer, the handheld computer seems to freeze on the 1220 Invoice Style screen with the message, “Printing Invoice Style 8…,” displayed. At this point, none of the buttons…
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Answer: The Gross Margin and Low Gross for items in Solid Route Accounting – Enterprise Edition are controlled in Solid Business Central at the Department Record level, located at [Datafile / Department / View]. When viewing or editing a department…
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Answer: Periodically, it may be required for businesses to report on what total taxes were charged to customers, and from suppliers, over the course of a time period. The Bill Analysis and Order Analysis reports can deliver this information, and…
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Answer: Solid Route Accounting business systems offer ways to control customer routes, as well as the order of customer visitation. If there’s a need to create a ‘No Sale’ invoice however, to confirm that customers who have purchased no items…
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Answer: The Janam XP30 series of handheld computers offers a fully coloured, brightly backlit screen, which makes it easy to read, especially in dark places. This backlighting however can easily be mistakenly turned off, causing the screen to appear dark…
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Answer: Although not included as part of the standard Solid Route Accounting – Enterprise Edition business system, the optional Approved Product List (APL) license enhances the included Special Price List to control the sale of items to specific customers. With…

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