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Solid Know How™ Articles

Solid Know How™ Articles

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Have you noticed that you are unable to complete a day’s work due to the fact that the battery of your mobile has been depleted? Many of the new modern devices, such as mobile phone and PDAs, are coming out…
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The Solid Sales Pro Quick Start Guide provides users with a quick overview on how to get started using Solid Sales Pro on their mobile device. It is a reference booklet that can be printed and handed to sales people…
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If it should happen that something unfortunate happens to a route sales person’s handheld computer where the contents of Solid Sales Pro are wiped out, so too will be gone all the invoices they created since their last successful sync…
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Description: Solid Fusion is reporting ‘Errors occurred during Export!!’. When the [View Log] button is used, the error is reported as, "ERROR: Result from QuickBooks Add Invoice: “The given object ID “” in the field “list id” is invalid”.” This…
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If you have a Palm powered handheld device, such as a Janam XP30 or Symbol 1800, there are two methods of entering your Solid Sales Pro™ password. The recommended method to enter your Solid Sales Pro™ password is to use…
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Have you ever experienced this situation: you arrive at a customer site, you take you handheld and it has gone into sleep mode – its winter and you are wearing gloves – you are struggling to wake up the handheld…

Article #242 Inventory Management - Start Guide

Published in Enterprise Edition
Tuesday, 05 October 2010 05:57
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Inventory Management Supplemental User Guide For a printable version of this guide; see the attached document at the bottom of this article, 'SolidInventoryMngmt.pdf'. When new or existing companies begin using Solid Route Accounting business systems, some may feel that at…
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Answer: Although Part Numbers and Item Descriptions may work great internally for keeping track of Inventory Items, often the customers the product is delivered to prefer a tracking method that’s more uniform, regardless of what company is delivering the product.…
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Description: When attempting to delete an inventory item, even through the inventory record shows there being zero quantity in ‘OH 999’ and ‘OH All’, Solid Business Central is preventing the deletion of this item, and it displays the warning of,…

Article #238 How to Print Customer Statements

Published in Enterprise Edition
Thursday, 19 August 2010 07:52
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Answer: There’s no simpler way to collect receivables than by printing prompt and accurate Customer Statements from Solid Route Accounting. The Customer Statements list information that’s important to the customer, so they understand what invoices are outstanding, as well as…

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