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Solid Know How™ Articles

Solid Know How™ Articles

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Enabling handheld computers to communicate to the Solid Route Accounting business system wirelessly allows for a more convenient and reliable sync solution than by using a USB connection. Using a WiFi wireless connection also enables those handheld computers to sync…
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If you are using QuickBooks® UK 2008 or 2010 version there are a few additional setup steps that you will need to perform in order to use Solid Route Accounting™ for QuickBooks®. If you run Solid Fusion you may get…
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Backup Before you Begin! It is sound business and computing practice to perform a FULL backup prior to beginning any installation or upgrade procedure. synchronize all mobile units to ensure that all transaction information has been submitted to the main…
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Before you Begin Prior to beginning, please review the Solid KnowHow™ Article #34 Solid Route Accounting Hardware Specifications/Recommendations. Notes: Solid Route Accounting™ Enterprise Edition: We recommend you install a 32-bit version of the Windows operating system. If you require a…
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Most companies have a need to some degree to be able to create and control special pricing for the items they sell to the customers they visit. Thankfully, Solid Route Accounting for QuickBooks can accomplish this need in a few…
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Item Level Discounts allows route sales people to give discounts up to a specified maximum on items in a sales transaction. In Solid Mobile Central, navigate to [Mobile / Configuration] and select the desired mobile unit record to allow Item…
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Answer: Although there are many variables involved in answering this question with any degree of certainty, handheld computers and printers that operate on batteries should generally last for a full day of work. Each type of battery operated hardware such…
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Note: This applies to Solid Business Central and not to the GL system. To configure for the GL, see the next section. Answer: Solid Route Accounting – Enterprise Edition 9 and newer has a great new feature that allows Windows…
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A customer record is missing. How can I trace it? Note: If indexes are damaged it is possible a customer record is missing. Therefor, a System / Reindex / All in Solid Business Central™ or Reindex in Solid Mobile central™…
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If you are experiencing difficulties with screen response on mobile computers, please follow these troubleshooting steps: Ensure Screen Alignment: In Janam XP30 – From the Home screen select Prefs. From the Prefs drop down, select Digitizer and run through the…

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