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for QuickBooks®

for QuickBooks®

A mobile solution for creating transactions using your existing QuickBooks® accounting information, including customer and inventory records.
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Answer: A Solid Route Accounting business systems contain all of our client’s records that they rely on to make their company run. Being able to organize that information by key fields is critical to finding the information needed, as quickly…
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Description: When opening Solid MultiConnect, an ‘Unexpected Error’ displays that reads, “An Unexpected error has occurred. This program must shut down. For details see the error log file: C:\SI\error.xml.” This error is not serious and is caused by having a…
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Every month, we receive calls at Solid Innovation from route sales people who woke up in the morning, grabbed their handheld computer, started their delivery truck, drove out to their first stop of the day, and before they could even…
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Purpose: This feature has many common uses: Pre-sell - Used to obtain customer orders to be filled later. Delivery Confirmation - where orders are created at another location then filled at another mobile computer. Trade Show Order Entry - to…
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Description: Looking at the Applications, House, or Programs menu on the handheld computer, Solid Sales Pro is no longer available or has been deleted. This is most often caused by the handheld computer being hard-reset or cold booted unexpectedly or…
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Description: While working in Solid Sales Pro, the screen has become unresponsive to touch actions as well as key presses. Turning the system off and back on does not resolve this. Resolution: The handheld computer will need to be soft…
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Description: When working in Solid Sales Pro, the error ‘Cache-query record [OK]’ suddenly shows, and by tapping on the [OK] button, the error changes to: Fatal Alert Chunk under-locked Memory mgr.c, line 5232, chunk under-locked [Reset] At this point, the…
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Description: When starting Solid Sales Pro, the error shows, “Error 36: Table Not Found.” This is often caused by a sync not completing successfully, or may appear after Solid Sales Pro has frozen up and a soft reset was performed…
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Description: When accessing an area of the Solid Sales Pro program, often involving Inventory or Customer Records, the message displays, “Table on the device has the wrong schema. Please make sure that you have the right tables installed.” Tapping the…
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Answer: Using Bluetooth devices, such as wireless printers and barcode scanners, help to increase the efficiency of the company, without the bother of having to deal with cables. For handheld computers enabled with Bluetooth, once the handheld computer has been…

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