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Integration Edition

Integration Edition

A mobile solution for creating transactions using your existing Dynamic 3i, Infor Distribution FACTS, Infor Distribution SX.e, SDC Dynamic 3i accounting information, including customer and inventory records.
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Purpose: This feature has many common uses: Pre-sell - Used to obtain customer orders to be filled later. Delivery Confirmation - where orders are created at another location then filled at another mobile computer. Trade Show Order Entry - to…
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Description: Looking at the Applications, House, or Programs menu on the handheld computer, Solid Sales Pro is no longer available or has been deleted. This is most often caused by the handheld computer being hard-reset or cold booted unexpectedly or…
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Description: While working in Solid Sales Pro, the screen has become unresponsive to touch actions as well as key presses. Turning the system off and back on does not resolve this. Resolution: The handheld computer will need to be soft…
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Description: When working in Solid Sales Pro, the error ‘Cache-query record [OK]’ suddenly shows, and by tapping on the [OK] button, the error changes to: Fatal Alert Chunk under-locked Memory mgr.c, line 5232, chunk under-locked [Reset] At this point, the…
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Description: When starting Solid Sales Pro, the error shows, “Error 36: Table Not Found.” This is often caused by a sync not completing successfully, or may appear after Solid Sales Pro has frozen up and a soft reset was performed…
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Description: When accessing an area of the Solid Sales Pro program, often involving Inventory or Customer Records, the message displays, “Table on the device has the wrong schema. Please make sure that you have the right tables installed.” Tapping the…
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Answer: Using Bluetooth devices, such as wireless printers and barcode scanners, help to increase the efficiency of the company, without the bother of having to deal with cables. For handheld computers enabled with Bluetooth, once the handheld computer has been…
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This guide is for those who have a Palm O/S handheld computer, such as the Janam XP series, and need to connect it to a Mobile Unit Record in Solid Route Accounting. Much of this information can be found through…
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Description: When trying to sync a handheld computer, it shows the problem, “HotSync operation was interrupted. Some of your data was NOT backed up. For details, tap HotSync Log on the HotSync screen.” Resolution: This message indicates that the handheld…
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Answer: All invoices and orders created in Solid Sales Pro are set to ‘Payment: Charge’ by default. This is not a customer record controlled feature but rather a default, non-changeable setting of Solid Sales Pro. If there is a concern…

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