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Integration Edition

Integration Edition

A mobile solution for creating transactions using your existing Dynamic 3i, Infor Distribution FACTS, Infor Distribution SX.e, SDC Dynamic 3i accounting information, including customer and inventory records.
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Backup Before you Begin! It is sound business and computing practice to perform a FULL backup prior to beginning any installation or upgrade procedure. synchronize all mobile units to ensure that all transaction information has been submitted to the main…
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A customer record is missing. How can I trace it? Note: If indexes are damaged it is possible a customer record is missing. Therefor, a System / Reindex / All in Solid Business Central™ or Reindex in Solid Mobile central™…
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The Solid Sales Pro Quick Start Guide provides users with a quick overview on how to get started using Solid Sales Pro on their mobile device. It is a reference booklet that can be printed and handed to sales people…
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If you have a Palm powered handheld device, such as a Janam XP30 or Symbol 1800, there are two methods of entering your Solid Sales Pro™ password. The recommended method to enter your Solid Sales Pro™ password is to use…
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Answer: Once Customer Orders have been created, there are still various things that can be done with them before the product is delivered to the customer's site. Saved Customer Orders can be Modified, Finalized or Cancelled, depending on what the…
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Answer: Knowing in advance what inventory is needed for a route sales person to complete their route is a major advantage when it comes to deciding what and how much inventory to load onto their truck. Using Customer Orders to…
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Answer: Re-Initializing an existing handheld computer, or Initializing a handheld computer for the first time, is a powerful process that first pulls any available unsaved data from the handheld computer, and then loads a completely new installation of the Solid…
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Answer: A Solid Route Accounting business systems contain all of our client’s records that they rely on to make their company run. Being able to organize that information by key fields is critical to finding the information needed, as quickly…
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Description: When opening Solid MultiConnect, an ‘Unexpected Error’ displays that reads, “An Unexpected error has occurred. This program must shut down. For details see the error log file: C:\SI\error.xml.” This error is not serious and is caused by having a…
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Every month, we receive calls at Solid Innovation from route sales people who woke up in the morning, grabbed their handheld computer, started their delivery truck, drove out to their first stop of the day, and before they could even…

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