Backup Before you Begin!
It is sound business and computing practice to perform a FULL backup before beginning any installation or upgrade procedure.
- Synchronize all mobile units to ensure that all transaction information has been submitted to the Solid Route Accounting™ system.
- Exit from the Solid Business Central™ and Solid Fusion™ programs from all workstations.
- At the Server, enter the Solid Business Central™ program, select menu path [System / Backup / Full] and proceed with the on-screen instructions.
Installation Procedures
Solid Route Accounting™ - Enterprise Edition is available for downloading from the Solid Innovation website. A high-speed Internet connection is recommended for downloading.
- Synchronize all mobile units to ensure that all transaction information has been submitted to the Solid Route Accounting™ system.
- Exit from Solid Business Central™ and Solid Fusion™ at all workstations.
- Please get in touch with a Solid Product Specialist to obtain a software download link. Click on the [Download] link. Select [Save] and store the installer to a hard drive location on your computer (e.g. C:\Si\). Locate and double-click on the SolidRouteAccountingxx.exe file to begin the installation wizard (where xx is the version information).
- Follow the prompts on the screen, clicking the [Next] button to continue.
- When presented with the program license agreement, read through it and if you agree to the terms, click on [I Agree], then click [Next] to continue.
- When presented with the 'Select Installation Folder', enter the appropriate drive and folder location to install the program (the default is C:\Si). Click on the [Browse...] button if it is necessary to change the installation folder, then click on [Next] to continue.
- Click on [Next] to confirm and begin the installation process.
- Once all updated program files have been installed, you will be prompted to enter your software product key. Enter your software product key as supplied with your original purchase, then click on [Next].
- Once activation has completed and the "Done" message displays, click on [Close].
- When the installation is complete, the 'Installation Complete' window should pop up. Here you should click [Close].
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Start Solid Route Accounting™ (i.e. Solid Business Central™). This will finalize the installation and run the upgrade procedures. If the system automatically prompts you with 'System / Upgrade must run now! Okay (Y/N)?' Press 'Y' to continue.
- Select 'Inventory' and answer 'Y' to continue.
- Select 'Customer' and answer 'Y' to continue.
- Select 'Supplier' and answer 'Y' to continue.
- Select 'System' and answer 'Y' to continue.
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Select 'Bill & Order' and answer 'Y' to continue.
NOTE: This can be a lengthy upgrade procedure and should NOT be interrupted. When completed, the program will return to the 'Upgrade' options.
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Once all upgrade steps have been completed, press [Escape] to return to the Solid Business Central™ program.
NOTE: If you are not automatically prompted to run the [System / Upgrade] procedures, then upgrades to your database files are NOT required. However, you may optionally run these procedures if so desired.
- Exit from Solid Route Accounting™ (i.e. Solid Business Central™).
- Start Solid Fusion™ and allow the secondary installation procedures to complete.
- Lastly, sync all mobile handheld computers to upgrade Solid Sales Pro™.
Assistance
For information on licensing or assistance with the Installation / Upgrade procedures, please do not hesitate to contact our Solid Client Services team at 1-888-667-3769, then press 1, contact a Solid Product Specialist or fax us at +1 (639) 631-2025.
NOTE: You must have a paid-up support agreement to receive assistance.