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Article #214 How to Backup Solid Route Accounting

Answer: The information contained in the Solid Route Accounting business system is one of a company’s most valuable assets. Transactions, customer accounts, amounts owing, and all other kinds of information is irreplaceable if lost, so it only makes sense to properly back up the system so that if tragedy strikes, the company data will remain safe. It’s recommended by Solid Innovation that backups be created on removable USB Flash Drives (aka Memory Stick or Thumb Drive) as they’ve proven to be a reliable backup solution that’s durable and easy to handle. Ideally a company should have five such USB Flash Drives, and use a different one for each work day of the week to create a five day chronology of the data.

NOTE: Other backup systems such as an automatic backup system can be used, however be aware that these types of systems are not supported by Solid Innovation due to the many types of configurations for these systems. For support on restoring data from such systems, the installer or manufacturer for that system should be contacted for assistance.

It’s good habit to perform system backups on a daily basis, preferably after the work period has ended. Once a backup has been created, the USB Flash Drive should be removed from the computer and stored in a safe place so that if anything happens to the computer such as fire, theft, or electrical damage, the company’s data will remain safe and can be easily restored. As USB Flash Drives are reused weekly, the newer backup automatically replaces the week-old backup, so that the USB Flash Drive won’t run out of space.

Enterprise Edition Users:

It’s recommended that Daily Backups be performed on a daily basis, and a Full Backup on a weekly basis. Daily Backups save all the company’s information including customers, inventory, transactions, and so on, where as a Full Backup also includes the program itself, however it takes longer to complete.

  1. Prior to performing a backup, ensure that all workstations and instances of Solid MultiConnect are closed.
  2. Navigate on the computer to [START / Computer] to view all available drives on your computer. Plug the USB Flash Drive into the computer, and after a short install, it should show on this screen as its own drive under ‘Devices with Removable Storage’. Copy down or remember its drive letter (such as ‘E:’). NOTE: For those using Windows XP Mode on a Windows 7 64-bit Operating System, once the USB Flash Drive is plugged into the computer, from within Windows XP Mode, select [USB] from the menu along the top, where the USB Flash Drive should be listed. Select that USB Flash Drive and answer [Yes] to the ensuing prompt to ‘Attach a Shared USB Device’. The USB Flash Drive will now be listed under [START / My Computer] under ‘Devices with Removable Storage’. Copy down or remember its drive letter (such as ‘E:’).
  3. In Solid Business Central, begin the backup process to arrive at the Backup Configuration screen:
    1. Daily Backups can be performed by answering ‘Yes’ to the question when exiting Solid Business Central, “Backup Now?,” and also from within Solid Business Central at [System / Backup / Daily].
    2. Full Backups can only be performed by navigating in Solid Business Central to [System / Backup / Full].
  4. On the Backup Configuration screen titled ‘Solid Business Central Backup’, ensure the ‘Backup Disk Type’ is set to ‘iomega 100/220’, and ensure the ‘Backup Destination’ is set to the drive letter of the USB Flash Drive (‘E’ from the above example). Use [CTRL+END] to continue.
  5. On the next screen where it asks, “are you ready,” use the [Enter] key to select ‘Continue’.
  6. On the next, black screen, ‘Step 1: Copying Backup File’ indicates the backup is being copied onto the USB Flash Drive (this may take a while depending on the size of your company, and if it’s a smaller Daily or larger Full Backup).
    When this is completed, ignore ‘Step 2: Releasing iomega Drive’ as it’s intended for those using iomega Zip Disks instead of USB Flash Drives, and as prompted ‘Press any key to continue . . .’.
  7. On ‘Step 3: Final Step’, ‘Press any key to continue . . .’ once again to continue.
  8. The program will then ask, “Did Backup report any errors?
    The second line in the on screen log should read, “No errors found.”
    If so, use the [N] key on the keyboard to answer, “No, backup did not report any errors.”
    The on screen log should now read ‘BACKUP has been completed… !’. Press any key to return to the Solid Business Central program.
  9. The last step is to verify that the backup was completed successfully by returning to [START / Computer] and this time open the USB Flash Drive listed under ‘Devices with Removable Storage’. In here, there should be a backup file reflecting the backup type selected (‘GMDAY’ for a Daily Backup, or ‘GMFULL’ for a Full Backup). Right-Click on this file and select ‘Properties’. Verify that the ‘Modified’ date is today’s date. If not, then the backup was not completed successfully.

Once the backup has been completed and confirmed, remove the USB Flash Drive, and store it in a safe place, preferably off site or in a fire proof safe.

for QuickBooks,
Microsoft Dynamics GP Edition,
Dynamic 3i Edition,
FACTS Edition,
Eyewear Genetics Edition,
Integration Edition Users:

It’s recommended that System Backups be performed on a daily basis. System Backups save all the company’s information from Solid Mobile Central including transactions, cross references to the accounting system, company and mobile unit configurations, and so on.

  1. Prior to performing a backup, ensure that all workstations and instances of Solid MultiConnect and Solid Fusion are closed.
  2. Navigate on the computer to [START / Computer] to view all available drives on your computer. Plug the USB Flash Drive into the computer, and after a short install, it should show on this screen as its own drive under ‘Devices with Removable Storage’. Copy down or remember its drive letter (such as ‘E:’).
  3. In Solid Mobile Central, begin the backup process by selecting [Backup].
  4. On the Backup Configuration screen, ensure the ‘Backup Disk Type’ is set to ‘Custom …’, and ensure the ‘Backup Destination’ is set to the drive letter of the USB Flash Drive (‘E:\’ from the above example). Use the [Backup Now] button to continue.
  5. The backup will then be compiled. On the following screen, select [Continue] to copy the backup onto the USB Flash Drive (this may take a while depending on the size of your company).
  6. When completed, a message will display that speaks of ‘eject the disk’. Since we’re using a USB Flash Drive, such messages can be ignored, and simply use the [OK] button to proceed past this message, and be returned to the Backup Configuration screen. The backup is now complete.
  7. The last step is to verify that the backup was completed successfully by returning to [START / Computer] and this time open the USB Flash Drive listed under ‘Devices with Removable Storage’. In here, there should be a backup file named ‘gmfull’. Right-Click on this file and select ‘Properties’. Verify that the ‘Modified’ date is today’s date. If not, then the backup was not completed successfully.

Once the backup has been completed and confirmed, remove the USB Flash Drive, and store it in a safe place, preferably off site or in a fire proof safe.

Last modified on Friday, 16 February 2018 11:05

Additional Info

  • Software Components: Solid Business Central, Solid Mobile Central
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