Description: When opening Solid Business Central at the start of a new month, after answering ‘Y-Yes’ to confirm that the date displayed is today’s date, the system reports, “System shutting down … please correct system date!.” Following this, another message displays, “System cannot run – Please call support! (Press any key to shut down.).”
Pressing any key then shuts down the software component.
Resolution: When the question is displayed on Solid Business Central’s start up asking to confirm if the date displayed is today’s date:
- Verify that the date displayed is indeed today’s date. Also check the PC’s system date, by clicking once on the clock on the task bar, typically located at the very bottom right of Windows, and ensure this date and time is correct as well.
- Use the [Y] key on the keyboard to answer ‘Y-Yes’ to this date verification question. DO NOT use the mouse to ‘click’ on the ‘Y’ displayed or else this message will result.