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Article #201 Standing Order cannot be selected!

Description: In the ‘1120 Set Bill Options’ screen, when changing the ‘Bill Type’ to ‘S-Standing’, the message displays, “Standing Order cannot be selected!

Resolution: This message is displayed because the route sales person using the handheld computer has logged into Solid Sales Pro as an employee, not a supervisor. Only supervisors can create Standing Orders. To allow a route sales person to create Standing Orders, view their mobile unit record in Solid Mobile Central at [Mobile / Information], ensure their Employee ID is set in the ‘Sup ID’ field, and [Apply] this change. Once the handheld computer is synced to apply this change to it, they should now be able to create Standing Orders.

Last modified on 16 Feb 2018

Additional Info

  • Software Components: Solid Sales Pro
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