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Article #186 Table on the Device has the Wrong Schema - Error 31: No Record in Table or Bad Header Value

Description: When accessing an area of the Solid Sales Pro program, often involving Inventory or Customer Records, the message displays, “Table on the device has the wrong schema. Please make sure that you have the right tables installed.

Tapping the onscreen [OK] button to continue displays the error, “Error 31: No records in table or bad header value -”.

This problem often appears soon after a software upgrade has been performed on the Solid Route Accounting business system.

Resolution: Please contact a Solid Innovation Customer Service Representative who’ll be happy to further assist you with resolving this issue.

Last modified on 16 Feb 2018

Additional Info

  • Software Components: Solid Sales Pro
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