Technical Support - 3 Incidents

SKU: SI-SPT-3

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Technical Support - 3 Incidents
Technical Support
Retail price: $295.00
Your price: $295.00
Scheduled appointment
Description

For: Solid Route Accounting™ for QuickBooks®

Technical Support Tickets enable you to call directly to a Solid Innovation Customer Service Representative and receive prompt one-on-one technical assistance for most problems associated with the operation of Solid Route Accounting™ for QuickBooks® or related computer equipment that you have purchased here. The following limitations apply:

  • Three calls within 1 year - This support plan allows you to submit questions for 1 subject in 1 call, to a maximum call duration of 1 hour, and to do this 3 times. For example, if you are having trouble with a particular issue, then that is the complete call.
  • These support incidents expire in 1 year whether used or not.
  • Repair of Lost or Damaged Files - If files have been lost or damaged they can be repaired only to the extent you have backups available. So, be sure to backup often.
  • Software Upgrades are not included with this support plan. If you want upgrades, either repurchase the system or purchase a "Full Service" support plan.
  • Free support is available at the Solid Know How™ Knowledge Base.
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